I ordered this adapter for my wife's Acer laptop. The first one that I received did fit the power connection on the laptop, inside diameter was too large on the adapter. Customer service is only through e-mail, so that made things a little slow, but they made sure that I received the correct one after we got the correct specs (inside and outside diameter of the power connection) for the adapter. A+ on the help!
For the first time it was fine for my Acer Aspire 5720, but now (after ~3 months) it doesn't charge my notebook at all: it has the voltage on output but it looks like it's too low (or maybe the current is not enough, sorry, I'm not good at this). The original adapter works fine (except some troubles with contact, that's why I bought the new one), so it's not a notebook problem...
Despite having the same model number for the adapter it doesn't fit on the Acer Extensa 5620-6419. The inner hole is bigger than the original. You can push the two little pins inside the yellow connector toward the middle so it would work but that's not a permanent solution. I ended up cutting of the connector and soldered my old connector on and it works perfectly after that.
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Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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