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The Andis Tourmaline Ionic / Ceramic Dryer has 1875 watts of drying power. The tourmaline crystals, crushed from precious gemstones, emit negative ions that quickly seal the cuticle layer and eliminate frizz for smoother, silkier hair. The ceramic preserves moisture, creating incredible luster and shine. Ionic technology dries hair faster by breaking up water molecules. The dryer features an LED that turns blue when ionic conditioning is at full strength, giving you silky smooth results. The dryer features 3 heat and 2 air settings for styling control. The unit also had a cool shot button to lock in styles. Designed and engineered in the United States, Andis also offers a complete line of quality clippers and trimmers for consumers and animal grooming as well as a full line of wall mounted hair dryers for the hotel industry. Andis warrants its products to the original purchaser against defective material or workmanship for five years from the date of purchase. All implied warranties are also limited to five years. Andis will replace the product without cost to the consumer. The defective unit must be returned to: The Andis Co., 1800 Renaissance Blvd., Sturtevant, WI 53177. To reach a customer service representative, please call 1-800-558-9441.
Most Helpful Customer Reviews
I have had the hair dryer for approximately 4 months and it sparked and broke today! The handle would get hot each time I used it...not sure if it was due to the Ion light, but it would get hot. Today, the machine sparked and the plastic melted. Waste of money.
Additional comments: When it worked, the machine wasn't too loud; the flow of air was decent; the hot setting could have been hotter.
As an update, I wanted to let the readers know that I sent an email to Andis letting them know that the product I bought lasted just over three months. A few days after writing the email, I received a response which said they will be sending me a new dryer. I'm relieved to know that I do not need to spend additional money returning the broken product and that they are replacing the item without cost. I'm hoping that the new dryer lasts for years and that I only experienced an isolated quality issue.
FURTHER UPDATE 8/23/12....I'VE BEEN USING THE REPLACEMENT...
I am seriously impressed. Next to laundry, blow drying my hair is my least favorite thing to do. I was looking for something that would blow dry my hair fast. I have very fine hair, longer than shoulder length. The first day I used this blow dryer I had it on medium heat and it took 10 minutes. That is how long my old blow dryer took, but my hair looked much healthier than with other blow dryers. The next day I used it, I set it to hot and it took only 5 minutes! It still looked great, just as healthy! My hair is always breaking and when I blow dry, normally the damage is very apparent. With this blow dryer my hair looks smooth and shiny! I love this blow dryer. I highly recommended it!!
I've had this blow dryer for just over a year, and it finally started smoking and sparking so bad, I believe it would have caught on fire if I didn't turn it off. For the last 6months, if not longer, I've noticed that when I 1st turn it on it smells really hot and the air flow is very low. But after fiddling with the heat controls and the cool button it will gradually begin to blow at the normal flow. I've used cheaper blow dryers in the past that I get a minimum of 3-5 yrs out of!!!! I'ts the weekend and Andis is closed, but I'll attempt to contact them to see if there is anything that they are willing to do, refund/repair or even replace this unit. Please note that on their website over half of their blow dryers seem to be discontinued, hmm wonder why. I'll update my review once I hear, or don't hear back from this company.
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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