Be Our Guest: Perfecting the Art of Customer Service (A Disney

Be Our Guest: Perfecting the Art of Customer Service (A Disney Institute Book)

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
Country USA
Brand Disney Editions
Manufacturer Disney Editions
Binding Kindle Edition
ReleaseDate 2011-12-16

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Be Our Guest: Perfecting the Art of Customer Service (A Disney Institute Book)