Books > Subjects > Business & Money > Management & Leadership > Quality Control & Management > Total Quality Management
R 1,090
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
R 1,213
Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence
R 1,112
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
R 1,098
Well Built: How the Top 2% of Construction Contractors Create Superior Value, Profits, and Excellence
R 1,323
The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer
R 1,220
The Power of Going All-In: Secrets for Success in Business, Leadership, and Life
R 1,300
The Deming Management Method: The Bestselling Classic for Quality Management!
POR
Built to Last: Successful Habits of Visionary Companies (Good to Great, Book 2)
R 4,135
The ASQ Certified Six Sigma Green Belt Handbook
R 1,242
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
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