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Books > Subjects > Business & Money > Management & Leadership > Quality Control & Management > Total Quality Management

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
R 1,118
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

FROM ORDINARY TO EXTRAORDINARY: FOUR PILLARS OF CULTURE-CHANGING LEADERSHIP
R 752
FROM ORDINARY TO EXTRAORDINARY: FOUR PILLARS OF CULTURE-CHANGING LEADERSHIP

The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer
R 1,356
The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
R 1,126
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
R 1,245
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

Good Services: How to Design Services that Work
R 1,121
Good Services: How to Design Services that Work

Pasos de gigante: La información que necesitas para triunfar en la vida y en los negocios, explicada de manera sencilla (Spanish Edition)
R 1,043
Pasos de gigante: La información que necesitas para triunfar en la vida y en los negocios, explicada de manera sencilla (Spanish Edition)

Total Quality Management (TQM): Practical Tools for Real-World Engineers: 22 Practical Tools with Real-World Examples to Improve Quality, Reduce Costs, and Solve Problems Faster
R 918
Total Quality Management (TQM): Practical Tools for Real-World Engineers: 22 Practical Tools with Real-World Examples to Improve Quality, Reduce Costs, and Solve Problems Faster

The Essential Demming (PB): Leadership Principles from the Father of Quality
R 1,550
The Essential Demming (PB): Leadership Principles from the Father of Quality

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