Business As Unusual: The Handbook for Leading and Managing Organizational Change

Designed for managers, this insightful handbook contains 27 specific guidelines on retaining good employees, maintaining morale in the face of change, and attaining the performance results a manager expects from his or her work group. Business as UnUsual teaches managers how to become a change agent, rebuild morale, pass out psychological paychecks, re-recruit good people, take care of "me" issues, ride "close herd" on transition and change, and avoid common pitfalls in times of change.