Customer Experience: Future Trends and Insights

Customer Experience: Future Trends and Insights

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.
Country USA
Brand Springer
Manufacturer Palgrave Macmillan
Binding Hardcover
ItemPartNumber Refer to Sapnet.
ReleaseDate 2010-09-09
UnitCount 1
Format Illustrated
EANs 9780230247819

You might also like...