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Difficult Conversations (HBR 20-Minute Manager Series)

Difficult Conversations (HBR 20-Minute Manager Series)

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Product Description

Difficult Conversations (HBR 20-Minute Manager Series)

You have to talk with a colleague about a fraught situation, but you€re worried that they€ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that€s constructive-not combative. Difficult Conversations walks you through:

• Uncovering the root cause of friction
• Maintaining a positive mind-set
• Untangling the problem together
• Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives-from the most trusted source in business. Also available as an ebook.

Technical Specifications

Country
USA
IsAdultProduct
Height
7
Length
5
Weight
0.21825763938
Width
0.25
NumberOfItems
1

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