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Most Helpful Customer Reviews
The assembler seemed very professional and respectful of the job, but he didn't finish it. I read him the reviews of other purchaser who had trouble removing the plastic, so he lied to me to say he would come back to remove the plastic. If you go the route of having the dining set assembled, let the assembler know that you won't sign his work order if the plastic has not been removed. I am sorry I believed him when he said he would come back to remove the plastic from the chairs. I am attaching pictures to show how the plastic is attached. It is almost impossible to remove if you don't do it when the chairs are being assembled. It took me 30 minutes to completely remove the plastic from one seat after assembly. The others are still sitting in my dining room with the plastic still on them. I contacted Amazon about the problem, but no one came back to finish the job.
I really do love this and think it was worth what I paid. I also went ahead and bought the assembly because I just didn't have the time to do it myself. We did notice a chip on the corner, but I couldn't tell you if it came like that, happened during assembly or if maybe I did this during our move. Overall, I still think it was a good purchase and good for 1 or two people.
Company did a great job putting it together. Young men were friendly and skilled in assembling furniture.
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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