Ego, Authority, Failure: Using Emotional Intelligence Like a

Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader

A Gallup study found that 50% of resigning employees did so "to get away from their manager...." The ones who don't quit become disengaged; creating a negative work environment costing U.S. companies billions in lost productivity each year.Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate Tactical Empathy to create a more productive environment. This book introduces readers to the fundamentals of Hostage Negotiator-Leadership (HNL) which has, as its foundation, Tactical Empathy. Inside, you'll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most.Ego, Authority, Failure was written for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.
Country USA
Brand New Degree Press
Manufacturer New Degree Press
Binding Paperback
ItemPartNumber RKC2008698848
UnitCount 1
EANs 9781641371827
ReleaseDate 0000-00-00

Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader