Escape Your Own Escape Room: A Memoir

Rebels at Work: A Handbook for Leading Change from Within

The Startup Checklist: 25 Steps to a Scalable, High-Growth Business

The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers

The Connected Company

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

The Hardware Startup: Building Your Product, Business, and Brand

Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die

Badass: Making Users Awesome