I was initially disappointed with this hose but after a week of use this hose has met my expectations and I look forward to using it in my farm business. The fittings seem a little light weight compared to my other hose but that could be a very good thing as long as the quality of the fitting holds up to the test of time. I look forward to providing a follow-up review after I have had it in service for a while.
You should know I initially gave this hose a poor review because it came up 15 feet short on length on the first use or two. But I have used it for a week now and it is nearly at about 50 feet. It is a wonderful asset to have for managing my horse care needs on my breeding farm and I have high hopes it will hold up and give me years of use and relief from having to carry around heavy 50 foot hoses to water my animals.
The most impressive part of my experience with this hose is the company's willingness to follow through on a negative review and remedy the...
Update to my last review. Rhino is an outstanding company, received a brand new rhino within weeks after the hose blew up. Most companies do not stand by their products, but rhino did, will recommend their products when someone is looking for a great hose.
This is my second foray into the expandable/pocket hose family. The first pocket hose i had sprung leaks after 4-5 uses.
This hose seemed to have better reviews and was nearly twice the cost so i was optimistic.
My experience with this was as follows: The nozzle plastic spray head leaked profusely. The hose connected to the spigot leaked profusely. The basic metal sprayer worked well.
The hose itself diddnt seem to reach 50ft, even when expanded.
The hose burst/exploded on the second use. The hose was kept indoors between it's two uses.
i contacted customer support, it came with a customer support card, and indicated that they should be contacted if the user felt they can't give the product 5 stars. After 1 month of not hearing back, here i am. I'm going to leave this review and attempt to get my money back.
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
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