LiveZilla Live Chat Software
Importitall
Register/Login Login Contact UsContacts BlogBlog
Cart Items : 0 | Cart Total : R0
Books > Business & Money > Management & Leadership > Management > B01BIBY8W0
  1. Farm Don't Hunt: The Definitive Guide to Customer Success
    Image(s) provided for illustrative purposes and may differ from the actual product
  2. Farm Don't Hunt: The Definitive Guide to Customer Success

    [B01BIBY8W0]
    Delivery: 10-20 Working Days
    Customer Ratings (10 USA reviews)
    Not Available / Digital Item

     pinterest 
Additional Information

Across entire verticals of the economy the new normal is the recurring revenue business. Charging customers on a monthly basis, firms with this model have to play by an entirely new set of rules, rules which generally favor the customer over the seller. But this new model also opens up fantastic opportunities to provide and extract more value from the relationship as well. To create that value business needs to move away from a hunting mindset to a farming mindset. That change is the new paradigm of Customer Success.

Many business leaders have heard of Customer Success but few understand what it really means to run their business from the Customer Success standpoint. Even fewer have the experience to build the Customer Success function and optimize its performance.

As a pioneer in the field of Customer Success, Guy Nirpaz is acknowledged as one of the earliest proponents of this business realignment.

In “Farm Don’t Hunt” Guy breaks down the intellectual underpinnings of Customer Success as a theory and quickly moves to providing pragmatic, actionable advice for orienting your business around this new model.

Specifications

Country
USA
Binding
Kindle Edition
Format
Kindle eBook
IsAdultProduct
NumberOfPages
110
PublicationDate
2016-03-21
ReleaseDate
2016-03-21
Please Note

The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.

Please note that this product is based in the USA, and is designed and labelled to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!

Please also note that certain items cannot be imported, these include Alcohol, Agricultural Remedies, Animals, Batteries, Flammable Materials, Farm Feeds, Currency, Food, Furs, Chemicals, Explosives, Medications, Plants, Poinsons, Seeds, Supplements, Nutrients, Pressurized Cans, Tactical Equipment, Vitamins, Weaponry and Weaponry Accessories. In these cases, information displayed above is for reference/informational purposes only and the item will not be imported. All content is generated and displayed from an automated USA product feed, and if the item cannot be imported for any reason, including carrier restrictions and/or import or sales restrictions under South African or American law, we do reserve the right to cancel and refund the order in full. If you are not sure if we are permitted to bring in an item, please send us an e-mail with a link to the item to confirm.

Please also ensure that you are ordering the correct item for your particular application as returns to the USA are costly. Product reviews are also provided for most of our items, which can give you a good idea for possible things to look out for and the quality of the item. By clicking Add to Cart, you are confirming that the item is correct and you accept the conditions listed here.