REQUIRES Telephone Service and High Speed Internet Connection (Ethernet or WiFi).
CapTel is easy to use. It works the same way you'd use any other telephone. If you can't hear what someone says, simply read the caption
CapTel works with a no charge Captioning Service to transcribe everything the other person says into written words. There are no monthly fees, no service agreements. Your monthly phone bill doesn't change
Set up can be as easy as connecting a phone line and plugging it in. Or CapTel can work with your high-speed internet service
You dial the other person's number, exactly the same way as with any other telephone. As you dial, the phone automatically connects to a no charge captioning service. When the other party answers, you hear everything they say..just like a traditional call. The captioning service transcribes everything they say into captions, so you can read it too. The way you see captions on incoming calls depends on which CapTel model you use. With some models, people call your number directly like any other phone call. With other models, callers dial the captioning service first and enter your phone number.
only one bought for my mother too techy for her
Most Helpful Customer Reviews
I bought this phone for my Mother who has 2 cochlear implants. She has tried many phones for hearing challenges and none have performed as well as this phone does. She loves the texting of the spoken words and she has also commented that she can hear on this phone better than any other specialized device she has used. Great price at $99.00 These devices debuted at $500.00! Not too challenging to install and setup. My Mother's 82 year old husband did it by himself. He read the manual and performed the setup using a DSL type internet connection. Ease of use with great performance.
We bought this phone for my 87 year old Mom who's hard of hearing. The phone's features all sound good in theory with the captioned words, big buttons, etc., but it fails in reality. Here's why:
1) First, the captioning is on a considerable delay. It was just too difficult for my Mom to have conversations where there are these long silent lapses. Very unnatural and she just couldn't help but say "What" 3 times before the captioning showed up and then the caller started talking over the delayed captioning and it was just a mess and confusing. She just didn't want to have to manage that.
2) The phone's audio quality is ironically really bad. They may have volume, but as most old people hard of hearing will tell you, it's not about the volume, it's about the clarity. They can hear it; they just cannot distinguish the words. This phone has a very tinny sound on its normal setting and the tone options are really impractical. The 'High" tone setting is even...
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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