Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
| Country | USA |
| Brand | Perigee Trade |
| Manufacturer | Perigee Trade |
| Binding | Mass Market Paperback |
| ReleaseDate | 1992-12-01 |
| UnitCount | 1 |
| EANs | 9780399517716 |