How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy Second Edition
Product Description
How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy Second Edition
How do you deal with high-maintenance parents who never seem happy with the job you are doing?Â
Emotionally charged, often disgruntled, and occasionally abusive parents—sound familiar? The second edition of McEwan's best-selling classic will help you manage your most difficult audience, adding several features and examples that will give you the confidence and skills you need to handle such situations, including:
- Over two dozen strategies—enhanced and updated—to defuse emotionally charged parents
- An updated, easy-to-administer healthy school checklist
- Fifty ways to build parental support for your school
- Ten goals-at-a-glance to help keep your school-community relations on target
- A built-in facilitator's guide
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