ISO 9000 Required: Your Worldwide Passport to Customer Confidence

• Potential global customers will be assured of your excellence in production and delivery of goods and services.
• Your quality improvement efforts will be integrated with an ISO 9000 program.
• Gain customer satisfaction and competitive advantage.

This is a book for both novices getting familiar with ISO and specialists seeking up-to-date information. ISO 9000 is a series of internationally recognized standards for measuring and evaluating an organization's quality system. Certification for having met these standards is quickly becoming a requirement in over 70 countries. This is an easy-to-read book that will help your company develop and support a quality culture.