It's All About Service: How to Lead Your People to Care for Your Customers

The Philosophy of Information Quality (Synthese Library, 358)

Public and Political Discourses of Migration: International Perspectives (Discourse, Power and Society)

Analyzing Media Messages

Natural Bridges in Interpersonal Communication

The Social Construction of Landscapes in Games (RaumFragen: Stadt – Region – Landschaft)

The Palgrave Handbook of Media and Communication Research in Africa

Audiovisual Translation: Language Transfer on Screen

Fundamental Theories of Business Communication: Laying a Foundation for the Field (New Perspectives in Organizational Communication)