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It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

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It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.

Increasingly, high-conflict peopleÂ—especially narcissists and bulliesÂ—are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).

Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.

Â“This book belongs in every leaderâ€™s library. Although I believe thereâ€™s a pearl of good in everyone, some peopleâ€™s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddyâ€™s and Georgi DiStefanoâ€™s techniques, youâ€™ll be able to keep the focus on solutions rather than arguments.â€

Â—Ken Blanchard, coauthor of The One Minute ManagerÂ® and Leading at a Higher Level
Country USA
Brand Unhooked Books
Manufacturer Unhooked Books
Binding Paperback
ItemPartNumber illustrations
UnitCount 1
EANs 9781936268665
ReleaseDate 0000-00-00

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