Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life

The Lost Art of Listening, Second Edition: How Learning to Listen Can Improve Relationships

Power Questions: Build Relationships, Win New Business, and Influence Others

Get Out of Your Own Way: Overcoming Self-Defeating Behavior

School Money Matters: A Handbook for Principals

Sound School Finance for Educational Excellence

Real Influence: Persuade Without Pushing and Gain Without Giving In

I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships

4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere!: A How-To Guide for Practicing the Empathic Listening, Speaking, and Dialogue Skills to Achieve Relationship Success