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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)

Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
- Used Book in Good Condition
Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.
Country USA
Brand Wiley
Manufacturer Wiley
Binding Paperback
ReleaseDate 1996-05-10
UnitCount 1
Format Illustrated
EANs 9781557865533

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Country	USA
Brand	Wiley
Manufacturer	Wiley
Binding	Paperback
ReleaseDate	1996-05-10
UnitCount	1
Format	Illustrated
EANs	9781557865533