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Books > Business & Money > Marketing & Sales > Consumer Behavior > 1118566122
  1. Laddering: Unlocking the Potential of Consumer Behavior
    Laddering: Unlocking the Potential of Consumer Behavior
    Laddering: Unlocking the Potential of Consumer Behavior
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  2. Laddering: Unlocking the Potential of Consumer Behavior

    [1118566122]
    Delivery: 10-20 Working Days
    Customer Ratings (10 USA reviews)
    Price R471.00

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Additional Information

Marketing and product development best practices for a fragmented economy

The rules for marketing and product development have changed forever. You no longer control where and how consumers receive marketing messages. The consumer is in charge, with ever-growing choices and a shrinking decision window. Therefore, it is crucial to understand what drives customer behavior to design products, marketing, and experiences that will succeed. Laddering explains how to better understand your customers' core values. Learn to ask the right questions from your customers, use it to analyze your data, and unlock the true potential of your product or service.

Use Laddering techniques to map your customer's DNA and understand why consumers buy from you.

  • Helps you look at your customers in a new way and as a result maximize your profits and reduce your support costs
  • Provides a framework for evaluating what marketing messages, campaigns and experiences are appropriate
  • Author Eric V. Holtzclaw is CEO and founder of User Insight, a user experience research firm and Laddering Works, a marketing strategy and consulting firm. His weekly radio show, The 'Better You' Project, shines a spotlight on entrepreneurs' business journeys, his column Lean Forward appears weekly on INC.com and he is regularly contributor to CMO.com.

You must understand what is truly important in order to build relationships with consumers and to market for success in the new many-to-many economy. Laddering offers the tools and knowledge you need to thrive.

Specifications

Country
USA
Author
Eric V. Holtzclaw
Binding
Hardcover
Brand
Brand: Wiley
EAN
9781118566121
Edition
1
Feature
Used Book in Good Condition
IsAdultProduct
ISBN
1118566122
Label
Wiley
Manufacturer
Wiley
NumberOfItems
1
NumberOfPages
224
PublicationDate
2013-07-15
Publisher
Wiley
Studio
Wiley
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