Looking at Logistics: A Practical Introduction to Logistics, Customer Service, and Supply Chain Management

Looking at Logistics is a fresh and exciting first look at logistics and supply chain management that can easily be used as a textbook in the college, community college, and high school setting. It is written in an engaging, fun, and accessible style and every chapter includes revealing case studies. The chapters of Looking at Logistics include: Introducing the Supply Chain; Logistics & Its Role in Supply Chain Management; The Physical Side of Materials Management; Inbound Logistics: Purchasing; Outbound Logistics: Physical Distribution Management; Outbound Logistics: Transportation; Information Technology Systems; Finance in Logistics and Supply Management; Logistics and the Supply Chain in the Global Environment; Customer Service in the World of Logistics; The Human Side of Customer Service; and Logistics in the 21st Century. A Looking at Logistics Teaching Pack is also available from the publisher that includes PowerPoint and Keynote slides, activities and games, homework assignments, test questions for each chapter, and suggestions for adapting the materials for online instruction. With the Looking at Logistics Teaching Pack, an entire semester of content is at your fingertips!