Disappointment in the equipment and disappointment in the seller.
After reading all the great reviews and even speaking with friends that have MSI products I thought that this would be a great purchase as a Christmas gift. Opened Christmas morning. Less than 24 hours later it died and never came back on. It simply shut off and never powered back up.
I followed all the rules, requested a RA number returned the item at my own expense waited forever and than was notified that the return was refused because they claim the warranty sticker was tampered with. Zero chance we tampered with anything. This is BS. So now I have this brick coming back to me and the only advice GizmoForLife can provide to me is for me to contact the manufacturer and go down that road.
I filed a dispute with my credit card company and with the BBB. I have been sold a lemon and than told to waste even more countless hours and money sending...
I was a bit weary of buying this laptop over a dell, but I am impressed with it so far. Pros: The solid state drives are epic, allows it to boot up in about 12 seconds all the way to desk top. The keyboard with the 10 key on the side, the 3 color led backlighting is excellent. Battery life is about 3 hours, way better than my previous Asus G73 Windows 8 - When i first got this laptop I hated Windows 8 so much, but after getting my start menu back I actually upgraded my desktop to windows 8. Beautiful screen. Fairly good sound, enough that you have to turn it down while gaming.
Cons: Shipped with one dead pixel. Price Back lit keys could be brighter
I've had this laptop about 3 months now and wouldn't trade it for anything, except for one without a dead pixel.
I spent a great deal of time looking for a laptop that would replace my desktop without breaking the bank. The GT70 20C-017US was the perfect fit! It had the specs that I required and good reviews.
Pros: Laptop was in perfect condition out of the box. No dead pixels and it has been running smooth for the last couple of months. This rig is perfect for gamming and anything else that floats your boat.
Cons: Ad malware was immediately installed on the computer upon startup. If this happens, download Ad-Aware to remove. Also, immediately remove Norton and install ANY OTHER ANTIVIRIS! I personally enjoy BitDefender. Some complain that it is a memory hog, but it is because they do not know how to use it.
Additional Notes: Be sure to remove any bloatware you are not likely to use. I recommend using CCleaner for this type of job. It's free and it does a nice job keeping the hard drive clean and the registry in check.
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