NRAWF ManageFirst Customer Service Competency Guide

NRAWF ManageFirst Customer Service Competency Guide

This particular guide is aÂ brief competency guide which is focused on Customer Service.Â Designed to provideÂ trainees with marketable management skills for a career within the Culinary Arts and Foodservice industryThe NRAEF is introducing a new program as part of its strategic focus on recruitment and retention.Â This new management training certification program is based on a set of competencies defined by the restaurant, foodservice and hospitality industry as those needed for success.Â NRAEF ManageFirst Program leads to a new credential, ManageFirst Professional (MFP), which is part of our industry career ladder.Â This competency-based program includes 12 topics, each with a competency guide, exam, instructor resources and certificate.Â Â Trainees earn a certificate for each exam passed.Â Packaged with this book, is also a NEW! Exam Prep Guide.
Country USA
Manufacturer Pearson College Div
Binding Paperback
EANs 9780135072394
ReleaseDate 0000-00-00

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