This Package includes the PowerMic II and 1 Year Maintenance Agreement for Dragon Medical Practice Edition 2 About Maintenance Service Agreement: Maintenance is inclusive of both Upgrade Assurance and Technical Support. This entitles customers to all updates and upgrades to the licensed software. The support allows end users to access their technical support group for two named users. Technical support from the Nuance Healthcare Solutions Support Center is provided for Dragon Medical customers who have a valid maintenance service agreement. An Authorized Contact (registration required) should submit an online Service Request from our iSupport web page. Telephone Support is for emergency assistance (24x7) and follow-up or escalation of existing Service Requests created through our web-based iSupport page. Remote access through the Internet to the customer computer requiring support may be required For Dragon Medical Customer Support (N.A.) - Call 1-800-833-7776 About Dragon Medical Practice Edition 2: Dragon Medical Practice Edition 2 is a documentation solution that allows clinicians a chance to quickly and efficiently dictate patient care assessments into their Electronic Health Record (EHR) program. Exclusively designed for physician practices with 24 physicians or less, Dragon Medical Practice Edition 2 was released on June 11, 2013 and provides 22% greater accuracy in speech recognition than the previous version of the program. Users are able to easily install Dragon Medical Practice Edition 2 with minimal IT engagement. If you are looking for a real-time speech recognition solution for your Windows-based EHR, Dragon Medical Practice Edition 2 is a perfect fit for you. The response speed of voice dictation through this speech to text transcription solution is nearly 3x faster than most people can type! Additionally, the voice command options give users full power to dictate into their microphone, digital recorder, or hands-free Bluetoo
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