1.We will ship out the order in 1-2 business days after payment cleared.Since it is international shipping,delivery time is about 14-20 business days to arrive to most countries.To some countries or rural areas,it may take even longer time due to less frequent of airline and inspection across the border
2.When purchasing items, please be aware that individual patterns may differ. Because of the variance in sizes of natural gemstones, lengths could vary ~0.5inch.
3.We refund or exchange the item if it's damaged or lost. Please contact us by email before return the goods.
4.Please don't leave any negative feedback before email your problem to us, otherwise it's hard to help you solve the problem .
Most Helpful Customer Reviews
Horrible! The thread was so messed up I couldn't get them undone! I tried everything and had to go to a piercer and he had the hardest time getting them undone. With lots of pain and suffering I finally got them out. I will never order from these people again!
Baughta size 2 and received a size 0 so I cant wear them...and I cant sttetch my ears to fit them because I have a second ear piercing so im a little mad I wasted my money on a pair of guages I was super excited for and can't even show them off....
I searched for and bought (thought i bought) my size and received a completely different size. I bought a size 8 gauge and received a size 0 gauge. Was not able to wear them, but they are very pretty.
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
Please also note that certain items cannot be imported, these include Alcohol, Animals, Batteries, Flammable Materials, Currency, Food, Furs, Chemicals, Explosives, Medications, Plants, Seeds, Supplements, Pressurized Cans, Tactical Equipment, Vitamins, Weaponry and Weaponry Accessories. In these cases, the item and information is displayed for reference purposes only. If you are not sure if we are permitted to bring an item, please send us an e-mail with a link to the item to confirm.
Please also ensure that you are ordering the correct item for your particular application as returns to the USA are costly. Product reviews are also provided for most of our items, which can give you a good idea for possible things to look out for and the quality of the item. By clicking Add to Cart, you are confirming that the item is correct and you accept the conditions listed here.