POCKETJET 3Plus ENGINE, 300-dpi, integrated USB/IrDA and Bluetooth (PocketJet Engine only) Add Doc Set.
Most Helpful Customer Reviews
Because the Pocketjet and Pocketjet II printers were nearly identical, and because the Pocketjet 3 is sold in an "engine" only configuration, one is tempted to believe that all the bits and pieces of the earlier models should be reusable and one only needs to buy a new USB cable. Not so. Also, there doesn't seem to be any notification that the model is discontinued. If it had just been downward compatible with its earlier reincarnations we would have kept it. Instead we returned it and ordered a Pocketjet 6 from another company. There was some glitch in getting reimbursed but I think it is resolved now.
The product description is completely misleading. One assumes that, when you purchase such a product, it will be useable when received. Not in this case. All that you are purchasing if the body of the printer. No cables, no power source is received. When I first purchased the printer, I assumed it was a mistake and called customer service. They assured me that it was a mistake and agreed to send a new one. When i received the new one, it was exactly the same. I again called customer service and this time was told that is the way the product is sold and he admitted it might not be clear in the description. I returned both items and am now very careful when considering purchasing anything from Amazon. If it does not specifically indicate that the product comes with all necessary accessories, i do not make the purchase.
This is too bad because I have been a very active customer of Amazon and your site has always been the first one i would go to in search of a product i was...
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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