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  1. Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
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  2. Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers

    Delivery: 10-20 Working Days
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Do you wish that your employees were more harmonious, direct, and respectful of each other?

As you well know, quality patient outcomes and employee engagement depend not only on technical expertise but also on communication quality. Yet, communication problems and the need to deliver hard messages plague interactions between employees, physicians and patients. While your employees are caring and intend to work harmoniously with each other, they may not have the necessary skills. Respectful, direct, healthy communication requires concrete skills that need to be used in daily interactions.

With Practical Assertiveness, you can help your team master and apply tactful, direct, and compassionate communication that help them get the results they want.

Written by healthcare communication expert Wendy Leebov Ed.D, Practical Assertiveness is a clear nuts and bolts guide filled with case situations, self-assessment tools, and practice exercises that help learners:

1) Communicate their feelings in a genuine way that shows their caring and altruistic intentions
2) Build harmonious, respectful relationships
3) Reach new heights of self-confidence, contribution and pride in their work

Replace difficult, tension-ridden interactions with direct, respectful exchanges by purchasing Practical Assertiveness now!

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