The number 1 selling contact and customer management solution for over 20 years
Easily access a complete, integrated view of your contact relationships
integrates with everyday solutions such as Microsoft Office
Sage ACT! Pro 2011 (recommended for up to 10 users) makes it easy for you to have meaningful conversations with customers by providing an organized view of the people you do business with. Like the millions of individuals in small businesses and sales teams who use Sage ACT!, you'll always be prepared with recent emails, meeting notes, task reminders, and social media profiles, because all of these details live in one place. Use Sage ACT! Pro like a sales and marketing assistant to get the right leads, send striking marketing campaigns, and track your overall performance while you focus on building long-lasting, profitable business relationships.
Most Helpful Customer Reviews
We upgraded from a crashed Dell with Win XP to a new HP with Win7 64 bit. We had been running Act 6.0 for years for my wife's small business, but it won't load in 64 bit OSs. So, we bought Act2011 Pro despite the bad reviews here, since there was a 30 day trial period. We never had any version of Act on the new computer previously, and we did have Office 2003 loaded first. Our DB was backed up on an external drive. The load was absolutely smooth from the DVD. It took about 15 min mostly loading SQL server 2008 related files. Then we converted our old DB by simply trying to open it and answering a few questions. We did have redefined user fields in our old DB and were concerned with possibly losing them. No worry, everything converted to the new DB fine. Upon opening the "contact" view we noticed our user fields were not there. It took a few minutes to realize they were shown in the lower half of the screen as "user fields." The data was correct but the field names were lost. It just...
I have used Sage ACT! 2009, 2010, and 2011. The product is a pretty good product, not very expensive, and customizable. I just purchased ACT! 2011 yesterday and have returned it today.
Sage is a horrible company to deal with! They push you in circles when you call for customer support. There will be a reason you have to contact customer support at some point in time....leave at least 2 hours in your schedule when you contact them. This was the third time I had an issue and each time took 2 hours to correct a simple issue. I don't care that I had to call, but I care that they obviously push people in circles and put them on hold for 20 minutes in hopes that they will hang up. Chat representatives take several minutes to respond to everything you type and phone reps are impossible to understand, unless you call the sales department which is obviously located in the United States. 2 hours of your time is worth more than the price of this product.
I had been loyally using ACT since 1997. I recently had to upgrade my system and then found that I had to convert my ACT program that I had purchased in 2006 to this new Sage Act Pro 2011. Along with a bunch of unnecessary changes that not user friendly as well as difficult on the eyes, the customer service is perhaps the worst I have ever experienced in my professional career. I lost a good amount of my previous data with this conversion and the "support staff" is in no way helpful. One even said that I wasn't eligible for support THE DAY AFTER I PURCHASED THE PROGRAM AND WANTED ME TO PAY FOR SUPPORT ELIGIBILITY. Don't waste your time or money. There is nothing to recommend about this program. The only reason I rated it one star is because their is no way to rate it zero. Goodbye ACT, I am ACTively working on replacing you.
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