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Install and set up the system with ease
Access your home from anywhere
Remotely monitor access to your home
Monthly subscription fee required for remote access
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Most Helpful Customer Reviews
It's been working great for almost two years with my SmartThings HUB which I set to automatically unlock it when I arrive home, and lock it again after 10 minutes. In addition to the convenience of being able to use 4 digit codes and remote unlocking, I quickly realized that having the "lever" style handle instead of a regular door knob is awesome! No more having to grip a door knob to open it, if the door is unlocked I can easily open this even with just my elbow when my hands are full.
After about a year, the buttons would flash green and red whenever I entered a code, indicating low battery. There is no battery level indicator on the lock itself, but using SmartThings I can see it - I think the "low" battery indicator was at about 25% - it will still last a few months after that. The batteries were easy enough to change and then back to normal.
There is no extra subscription required if you already have your own home automation system...
I love having this lock on my house. This is an additional lock for our back patio door we just installed. I already have one of these locks on our front door. The benefit of having almost never being able to be locked out of your house with these locks is great. I also like that I can add on to the system as my budget allows.
I have to say I was NOT impressed with this seller. I choose the saver shipping as I know I am near a distribution center and have had items take less then 2 days to get to me. After 5 days of not seeing that my order shipped I was concerned. I contacted customer service and they shipped the product immediately. I don't appreciate Amazon holding my order on purpose simply because I choose the saver shipping. I know that they held the order on purpose simply because if they weren't holding it then they wouldn't have been able to ship it the day after I called customer service. Poor customer experience Amazon. You should be ashamed. I have...
The only reason it isn't rated 5 stars is that the instructions, especially linking it to Zwave are convoluted. On the 5th try we got all the steps correct and it works fine. We really like the quality of the Lever lock, and it has worked on an exterior metal door down to 10F. The batteries are on the inside of the door, and when we get down to -23F again I'll post on how/if it works - could always put some heat tape on over the batteries or a light bulb.
I am pleased to report that the lock works at -13F, but after a night getting down to -22F, the batteries were too cold to work, but after the temp got up to above zero it began working again with no lost data.
We will purchase another as we need them.
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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