☰

Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA)

R 3,942

or 4 x payments of R985.50 with Payflex

Availability: Currently in Stock

Delivery: 10-20 working days

Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA)

Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance â€• Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific changes for elevating performance to the best practice services level providing high quality service at low cost and most important, it guides the improvement process.
Country USA
Brand Springer
Manufacturer Springer
Binding Hardcover
ItemPartNumber 20854100
UnitCount 1
EANs 9780387332116
ReleaseDate 0000-00-00

Customers who purchased this also purchased...

Scheduling Algorithms

Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References and DEA-Solver Software

Customers who purchased this also purchased....

GuassLee 2025 Wall Calendar - 12 Monthly Calendar from September 2025 to August 2026, 14" x 11" 2025-2026 Hanging Calendar with Spiral Binding Week Numbers for School Home Office Planning & Organizing

Grapplearts The Dynamic Half Guard - Volume 2 of Dynamic Guard Sweeps

Boston Mob: The Rise and Fall of the New England Mob and Its Most Notorious Killer

The Computer Wore Tennis Shoes

Soul Power

Amafil Bread Mix Pao de Queijo Pan De Queso, 1kg GLUTEN FREE, cheese, 35.2 Ounce

TAYLOR PRECISION PRODUCTS 37204014T Mechanical Diet Scale, 16-Ounce

Design Ideas GelGems Window Clings, Polar Bears, Large Bag

Country	USA
Brand	Springer
Manufacturer	Springer
Binding	Hardcover
ItemPartNumber	20854100
UnitCount	1
EANs	9780387332116
ReleaseDate	0000-00-00