The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
| Country | USA |
| Binding | Misc. |
| Brand | Snap-on |
| EAN | 0028907417578 |
| Feature | Snap on Tools |
| Label | Snap on Tools |
| Manufacturer | Snap on Tools |
| Publisher | Snap on Tools |
| Studio | Snap on Tools |
| ReleaseDate | 0000-00-00 |