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Coverage for product breakdowns and malfunctions
24/7 customer support
Free shipping on all repairs with no deductibles or hidden fees
Fully transferable with gifts. Cancel anytime, full refund in the first 30 days
If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan
Upon purchase, you will get an email confirmation from SquareTrade.ÿ You will not be mailed a paper contract.ÿ If you have questions, please call: 1.877.WARRANTY.
Most Helpful Customer Reviews
I purchased this SquareTrade 3-year warranty about 1.5 years ago for a Schwinn 430 elliptical. A few days ago a screw of the handle bar was broken and stuck inside the bar hence I believe the whole bar needs to be replaced. I filed a claim with SquareTrade and was told the claim is denied. I asked the reason and was told that "the part was broken during usage hence it was an accident thus is not covered". I asked them, then, what is covered. They said that "only defect parts".
OK. So, if everything runs fine at the beginning, there will be no defect parts, hence afterward anything broken will be counted as "accident" and will be no coverage. They also refused to refund my warranty fully.
Good luck if you want to buy such a s***.
I purchased this Exerpeutic Folding Bike on November 30th, 2014. I also purchased this SquareTrade Protection Plan in that same transaction (they sent it in a separate email about 90 minutes later... no registration or setup was required). While I loved the bike, I had three issues crop up in relatively short order. I suffered a broken pedal strap; broken pedal strap mount; and an odd whirring followed by a clicking noise with each revolution at intervals over “5” on the dial.
When the pedal apparatus broke, I called SquareTrade at (877) 927-7268 to see what they could do to resolve/repair the bike's issues. I'm pleased to say that the representative I spoke with (Anthony in Pakistan) was exceptionally kind and professional. I reported my concerns with the product, and after he asked me a brief series of questions (including tracking down...
I ordered a portable elliptical device here on Amazon and decided to purchase an extended warrantee with SquareTrade back in July 2011. Fast forward to June 2014 and the device broke. :( I called Square-trade to file a claim. Luckily i was still covered under my warrantee. I was emailed a prepaid return label to print out for the return of the broken fitness device. I shipped it. It was received. I was issued a refund for my full purchase price via Amazon gift card. And i just finished placing my order for a brand new replacement fitness device. I couldn't be more satisfied. I will definitely use SquareTrade again!
IT IS REAL! I noticed some other reviews expressing concern about not receiving any paper work after placing their protection plan. I will admit I was a little worried about that as well when I first placed the order but Its all done electronically. You can check your warrantee information at the site. And as a real customer who just received a full refund...
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
Please also note that certain items cannot be imported, these include Alcohol, Animals, Batteries, Flammable Materials, Currency, Food, Furs, Chemicals, Explosives, Medications, Plants, Seeds, Supplements, Pressurized Cans, Tactical Equipment, Vitamins, Weaponry and Weaponry Accessories. In these cases, the item and information is displayed for reference purposes only. If you are not sure if we are permitted to bring an item, please send us an e-mail with a link to the item to confirm.
Please also ensure that you are ordering the correct item for your particular application as returns to the USA are costly. Product reviews are also provided for most of our items, which can give you a good idea for possible things to look out for and the quality of the item. By clicking Add to Cart, you are confirming that the item is correct and you accept the conditions listed here.