E-business occurs when a company has established critical business procedures and activities to support e-commerce transactions. Using this definition, e-commerce is part of e-business--a company needs e-commerce to implement e-business. Utilizing e-commerce, however, does not mean that a company has transformed into an e-business. E-business is implemented only when a company changes its internal procedures to take advantage of the e-commerce technologies. Interest in the evolution ("e-volution") of e-commerce into e-business is a growth field. With the early November announcement that GM and Ford were forming online marketplaces for their suppliers, they placed themselves at the center of new e-business ecosystems that will transform their entire way of doing business. Many firms are increasingly discovering opportunities to move away from simply selling products on the Internet to being able to reinvent their conventional supply chains (as in the auto makers' case) and to being able to offer custom-built products (as Dell Computers does now).
Most Helpful Customer Reviews
Our firm employed this method to implement business to business e-commerce. It really works. We had tried another approach before which did not work. Some benefits of the method are that it encourages a group approach to implementation. It also provides a way to address political issues which we have many of. I found the book very readable and useful. We are now using the book as the basis for doing intranets within our firm. Chapter 2 presents the idea of a project concept. This is valuable in getting consensus on the scope of the work. Chapter 6 is one of the better ways to understand technology without getting into too much detail. Fitting e-commerce into normal business is important and often not covered in other books. It is covered well in chapter 9. Perhaps, one of the most useful chapters is 12. That is where the implementation strategy is developed. This was a turning point in our effort. You can plan all day, but if you do not have a solid approach for putting...
One thing that I liked about the book was the analysis of specific issues across an entire part of the book. There is a chapter on outsourcing as well. The steps in the book can be carried out in parallel. We have been using the book to lay out our project. The book really gets into business and politics as well as technical issues. The book points out that e-business is a program not a project. Commitment from the bottom of the organization is as important as upper management support. This is an important point that the book makes. Another thing--the book does not assume that you have an ERP. A company used the method that had an ERP and found it very useful, however. The book contains little of the "chain" and business model jargon--thankfully. As an example of common sense, the book suggests that you keep searching for the answer to the question "What is success?" This turns out to be critical in e-business since you gain a better understanding as you work your...
Rather than portray e-business as a huge effort that will consume everything and will transform the world, this is a solid book on getting down to the nuts and bolts of real world. If most e-business books are geared to business suits and theories, this book is down to working uniforms and getting things done without a lot of people or time. It does not assume that you have some fancy systems or technology or that you are a big company with hundreds of IT people. It can fit start up firms and small firms as well. The book provides a detailed roadmap and tells you how to deal with the pitfalls that you will find along the way. The extensive experience of the authors in doing e-business really shows in this book in the issues, lessons learned, and examples. In using the book we have already used 40 of the guidelines and run across over twenty issues. If you want to do e-business, buy this book. If you want theory and vague concepts go elsewhere.
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