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It's compatible with iPhone/iPad (which was released later than iPhone 5) with IOS7.0+ system and Android phone/tablet with 4.3+ system There are 2 charging pin on the tracker and the charger, make sure they contact with each other.
Urgent notice: There are 2 user manual inside the package box, one is pamphlet and the other is 2PCS paper. If they tell you to download the same APP, that's fine; If they tell you to download different APP, please follow the pamphlet user manual.
1 Tracker + 2 bands. Track steps, distance, calories burned, and monitor how long and well you sleep. With a gentle touch on the screen, recorded data will show in sequence
IP67 waterproof means there is no need to take the tracker off during swimming (up to 30 minutes) or showering. It is also totally protected against dust. The charge plug does not need to fit any phone, it charges the tracker instead of the tracke. "not download to my Iphone"----The APP can be downloaded to any iPhone, it may not work if the iPhone is very old model (we highlighted the request on Amazon product description page), but no problem to download. |The charging cable is broken with exposed wires. |Downloaded app and followed instructions on guide and it does not work. Tried everything -----1, The tracker request iPhone with IOS7.0+ system or Android 4.3+ system; 2, The tracker need to be connected with Phone APP before start to work.
Vibration reminds you of alarm clock and fitness progress without waking up others or disturbing people near you. The tracker works for one week with every full charge. The wrist strap fits up to an 8 inch wrist and is easy to secure. The tracker works all the time, sometimes it’s disconnect with phone for saving power. It still works when it’s not connected. If customer want to keep the tracker connected with phone all the time, turn on the “remind feature” all the time. It's compatible with iPhone/iPad (which was released later than iPhone 5) with IOS7.0+ system and Android phone/tablet with 4.3+ system Urgent notice: There are 2 user manual inside the package box, one is pamphlet and the other is 2PCS paper. If they tell you to download the same APP, that's fine; If they tell you to download different APP, please follow the pamphlet user manual. 1 Tracker + 2 bands. Track steps, distance, calories burned, and monitor how long and well you sleep. With a gentle touch on the screen, recorded data will show in sequence IP67 waterproof means there is no need to take the tracker off during swimming (up to 30 minutes) or showering. It is also totally protected against dust.
Compatible with: Android phone/tablet with 4.3+ system, and iPhone4S/iPhone5/iPhone6/iPad mini 1/iPad mini 2/iPad air 1/iPad air2/iPad pro with IOS7.0+ (not compatible with Apple device launched earlier than iPhone4)
Feature Easy to use, you just need a phone to connect before starting. You will need to download the APP to input some personal settings. Then you can check your daily records on the screen of the tracker without a phone just by lightly touching it. The APP will display daily, weekly , monthly, and annual records of steps, distance, calories burned, and sleep. It will vibrate to remind you when you finish 33%, 66% and 100% of your fitness target. The tracker screen will allow you to remotely control your smartphone camera, which is very helpful when taking your a selfie picture.
FAQ 1. Why does the tracker seem to count more "steps" than I actually walk? This is because people wear fitness trackers on their wrist and swing their arms when not walking. The fitness tracker counts "steps" by recording the movement of itself. We suggest you wear the tracker on your non-dominant hand. Some say the tracker is more accurate if worn on the ankle.Order ankle bands from http://www.amazon.com/dp/B016YJ4BYG , or send us email after you receive the fitness tracker to receive some for free; there are two in the pack..
2. Why does my tracker only track steps part of the day? If you set "day time" as 9:00 AM~9:00 PM (09:00-2100), the remaining time will be "sleep time", it does not record steps during "sleep time", please change the setting if it doesn't match your schedule.
Note: There are 2 layer protective film on the screen, the 1st layer should be removed before you start to use, the 2nd layer can be leave on the screen, until it peel off by itself.
red tracker+2 bands
Most Helpful Customer Reviews
Got my order and setup the device easily enough. Was unable to get phone call notifications and that was fine. Tracked steps, sleep, and calories for 2 days before it stopped connecting to the app on my phone. Band still tracks but does not log. You get what you pay for.
**UPDATE 1/21/2016** I have been in contact with iSunshine (they reached out to me actually) and am impressed with their willingness to rectify the issue. First, they offered support and then refunded a portion of the sale price. I was still having issues but did not contact them. They checked on me again and have now they have offered a nice discount on a newer version of the tracker since mine is defective. I am going to try the new version. Its hard to find a business with this level of support any more. Kudos to iSunshine. Version 1 of the tracker still gets 2 stars but the support gets 5 for sure. Will update after trying new version of tracker.
There are a lot of similar devices on Amazon.com. We have tried three others; all great disappointments. This device, however, is everything the listing says it is. It works well; it counts steps properly (compares well with Fitbit); it communicates with the smartphone; it is easy to sync with WristBandApp on Android; the battery life is excellent and; it is comfortable to wear. It has an added feature in that the band can easily be changed. That is really very nice. Highly recommended.
The main requirement that I had for my fitness band was that it be waterproof. About 2 months after I got it, it stopped working. I contacted the company. I really wanted a replacement because I loved the way it worked for me in the pool. They thought it must be defective, gave me credit for half of the price, and a code to use at checkout for the rest. This all worked with email, and I would encourage anyone who has trouble with their fitness band to contact the company. They are eager to make things right!
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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