The Definitive Personal Assistant & Secretarial Handbook: A

The Definitive Personal Assistant & Secretarial Handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants

The second edition of The Definitive Personal Assistant andÂ SecretarialÂ Handbook is the ultimate guidebook and "friend" for all management assistants, PAs, EAs, secretaries and office managers.Â Written by best-selling author and former UKÂ Times Creme/DHLÂ PA of the Year,Â Sue France, this book places special emphasis on professional development, providing help and advice on the skills necessary for career progression.Â Chapters deal with:

-Relationship management
-Communication, listening and questioning skills
-Confidence, self-belief and goal setting
-The secrets of body language
-Coping with pressure and stress
-Dealing with difficult people and managing conflict
-Time management and personal organization
-Presentation skills
-Networking
-Minute-taking

Now including a comprehensive checklist for managing events, as well as minute-taking templates and examples, there is also a chapter on how to take advantage of social networking. With free downloadable online resources to aid the day-to-day running of an office, this comprehensive and accessible guide is the ultimate desk companion to grow as a professional PA or office manager. With free downloadable online resources to aid the day-to-day running of an office, this comprehensive and accessible guide is the ultimate desk companion to grow as a professional PA or office manager.
Country USA
Brand Kogan Page
Manufacturer Kogan Page
Binding Paperback
UnitCount 1
EANs 9780749465766
ReleaseDate 0000-00-00

Country	USA
Brand	Kogan Page
Manufacturer	Kogan Page
Binding	Paperback
UnitCount	1
EANs	9780749465766
ReleaseDate	0000-00-00

The Definitive Personal Assistant & Secretarial Handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants

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