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Books > Politics & Social Sciences > Politics & Government > Public Affairs & Policy > Public Affairs & Administration > B001GQ1PL0
  1. The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change series)
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  2. The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change series)

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Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model—but the rush to reform has not delivered as promised.

Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management—such as building measurement systems to acquire more performance data—but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes.

How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform.

A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals.

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Challenging the Performance Movement: Accountability, Complexity, and Democratic Values (Public Management and Change series)Public Administration: Traditions of Inquiry and Philosophies of Knowledge (Public Management and Change series)Reframing Organizations: Artistry, Choice, and Leadership

Donald P. Moynihan
Kindle Edition
Kindle eBook
Georgetown University Press
Georgetown University Press
Georgetown University Press
Georgetown University Press
Most Helpful Customer Reviews

The above reviews are accurate. This is an excellent book, with good quality content and a plain English writing style. It should be a must-read for anybody designing a performance measurement or management system for an organization.
Great for a range of readers, excellent discussion of real cases, real insights, and how the research and findings on performance management is moving forward.
Winner, Best Public and Non-Profit Book, Academy of Management, 2009

Journal Reviews of this book

From review in Governance, Matt Andrews, Harvard University
"There is a plethora of books on why and how to do performance management in government. Don Moynihan's new text does not fit into this set. Rather, it is one of a new and smaller variety of works that apply broader organizational theory and empirical analysis to better understand the performance movement. In particular, it breaks new ground in addressing questions about why performance management reforms are often adopted in limited forms, why these reforms seem to deliver different results to those expected and how the value of these interventions might manifest in unexpected ways. The book causes one to think about the way performance management might change organizations and management engagements themselves, rather than just instrumentally affecting end results...Moynihan obviously and refreshingly... Read more
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