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Beauty & Personal Care > Shave & Hair Removal > Women's > Tweezers > B00XWX5X9U
  1. The Excalibur Collection from Wick & Strom - An Incredible Premium Beauty Tool Forged by Fire in Solingen, Germany

    [B00XWX5X9U]
    Delivery: 10-20 Working Days
    Customer Ratings (206 reviews)
    Sold Out / Out of Stock

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This item may be available in a different size, colour, scent, version or platform. Click below to be directed to product options:

Variations
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Specifications

Country
USA
Binding
Misc.
Brand
Wick & Strom
Label
Kretzer
Manufacturer
Kretzer
Publisher
Kretzer
Studio
Kretzer
Most Helpful Customer Reviews

I ordered this tweezer set with one thing in mind: I have very fine hairs that grow out of my nose and ears that need to be removed from time to time. Yeah, it's true. In the past most tweezers I use just won't grab onto the finer hairs. I was hoping that these would work better.

I received the set in a rather fancy gift package as pictured. I thought, "ok, but do these things work?" I took them out and went to my magnifying mirror and gave them a test drive. I was very disappointed. I looked closer at the ends of the tweezers and frankly there didn't line up well and well, they just didn't cut it.

I got an email from Wick and Strom asking me about my experience with the tweezers and I gave them an honest appraisal. They immediately refunded my purchase and sent me another set that they said was hand picked. I'm pleased to report that the second set lived up to my expectations - they work well.

I would give them a BIG 5 stars for customer... Read more
Totally disappointed with this product. I purchased it to replace my tweezerman that I've had for 10 years and did not even come close. The tip was too thick, and I could not grasp a single hair. The smaller one was a little better. I had to return it. I'm sticking to my reliable tweezerman.
VERY disappointing. After reading the reviews (and considering the price), I decided it HAD to be what I needed. These tweezers tweeze NOTHING. I should have returned them, but my life has just been too hectic. Don't waste your money, they didn't work at all. Nice packaging doesn't make up for a poor product. What a let down.

After I wrote this, the company wrote a response online that they were sorry and would like to rectify the situation. I said 'great', I'd love that!!! I was impressed...unneccessarily. That was the end. Never heard from them again. Guess just sounding like a responsible company is enough for them - customer satisfaction doesn't play a part in their book. I'd give them NO stars at this point.
Please Note

The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.

Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!

Please also note that certain items cannot be imported, these include Alcohol, Animals, Batteries, Flammable Materials, Currency, Food, Furs, Chemicals, Explosives, Medications, Plants, Seeds, Supplements, Pressurized Cans, Tactical Equipment, Vitamins, Weaponry and Weaponry Accessories. In these cases, the item and information is displayed for reference purposes only. If you are not sure if we are permitted to bring an item, please send us an e-mail with a link to the item to confirm.

Please also ensure that you are ordering the correct item for your particular application as returns to the USA are costly. Product reviews are also provided for most of our items, which can give you a good idea for possible things to look out for and the quality of the item. By clicking Add to Cart, you are confirming that the item is correct and you accept the conditions listed here.