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Wick & Strom
Most Helpful Customer Reviews
I ordered this tweezer set with one thing in mind: I have very fine hairs that grow out of my nose and ears that need to be removed from time to time. Yeah, it's true. In the past most tweezers I use just won't grab onto the finer hairs. I was hoping that these would work better.
I received the set in a rather fancy gift package as pictured. I thought, "ok, but do these things work?" I took them out and went to my magnifying mirror and gave them a test drive. I was very disappointed. I looked closer at the ends of the tweezers and frankly there didn't line up well and well, they just didn't cut it.
I got an email from Wick and Strom asking me about my experience with the tweezers and I gave them an honest appraisal. They immediately refunded my purchase and sent me another set that they said was hand picked. I'm pleased to report that the second set lived up to my expectations - they work well.
I would give them a BIG 5 stars for customer...
Totally disappointed with this product. I purchased it to replace my tweezerman that I've had for 10 years and did not even come close. The tip was too thick, and I could not grasp a single hair. The smaller one was a little better. I had to return it. I'm sticking to my reliable tweezerman.
VERY disappointing. After reading the reviews (and considering the price), I decided it HAD to be what I needed. These tweezers tweeze NOTHING. I should have returned them, but my life has just been too hectic. Don't waste your money, they didn't work at all. Nice packaging doesn't make up for a poor product. What a let down.
After I wrote this, the company wrote a response online that they were sorry and would like to rectify the situation. I said 'great', I'd love that!!! I was impressed...unneccessarily. That was the end. Never heard from them again. Guess just sounding like a responsible company is enough for them - customer satisfaction doesn't play a part in their book. I'd give them NO stars at this point.
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Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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