The IT Consultant : A Commonsense Framework for Managing the Client Relationship

This is the only book on the market that will teach you the crucial "soft skills" of communication, facilitation, and presentation, plus a methodology for applying IT analysis skills to meet your client's business needs. Using an organized, common sense approach based on his 15 years experience as an IT consultant, Rick Freedman presents this landmark method for partnering with clients, collecting and analyzing data, creating recommendations, and delivering business benefits to clients.

You'll learn how to:

• Develop rewarding and mutually beneficial client relationships
• Help clients visualize the end product of IT systems consulting projects
• Negotiate projects that have clear goals, specifications, budgets, and schedules
• Market proposals to executives, managers, and users
• Plus, the companion website provides you with customizable job aids for use in your own work.

Never again will you be simply a "technician-for-hire." Whether you're a newcomer to consulting or a seasoned professional, The IT Consultant provides you with a blueprint for developing your advisory skills, providing quality services, and building successful client relationships.