The Managed Heart: Commercialization of Human Feeling,

The Managed Heart: Commercialization of Human Feeling, Twentieth Anniversary Edition, With a New Afterword

In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.

Country	USA
Author	Arlie Russell Hochschild
Binding	Paperback
EAN	9780520239333
Edition	2nd
ISBN	0520239334
Label	University of California Press
Manufacturer	University of California Press
NumberOfItems	1
NumberOfPages	330
PublicationDate	2003-05-05
Publisher	University of California Press
Studio	University of California Press
ReleaseDate	0000-00-00

The Managed Heart: Commercialization of Human Feeling, Twentieth Anniversary Edition, With a New Afterword