Connects to your cable service and replaces your cable box
Records up to 45 hours of HD programming
Record your favorite shows and discover new ones with TiVo's new HD interface
Full HD support, including 1080i and 1080p
Monthly subscription required
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Most Helpful Customer Reviews
Tivo is something I didn't really understand at first on how different it is from a regular Cable DVR. I understand really well how cable technologies work with my degree in Computer Networking as well working for Level 3 support at my local cable company. I read all the reviews on this TiVo box and it was somewhat puzzleing. Some of these reviews do seem to be one sided...either a huge grudge against the cable company, a huge grudge against TiVo, or they just love everything. I'm going to play neutral and try to break it down so that is may seemed more central opinion.
I have owned my TiVo for a few weeks, and right now there really isn't too much a difference between it and my Cable DVR. The main thing is, if you want to save money in the long run...and I mean a long long run, the TiVo is a better deal. If you want stuff to work right away, the Cable DVR is the best way to go. Here are my reasons why:
Cost: The cost of the TiVo is expensive, but can be...
**** UPDATED: March 26th, 2012 ****
1) After my original review was written I was contacted by TiVo executive customer service that wanted to offer me the chance to purchase Lifetime service on my new Premiere. But I'd already shipped it back to Amazon. I did get the name and number of the gentleman who contacted me though, who promised they would make good on the offer if I changed my mind in the future. At the time I was doing a number of major household renovations, but I did eventually buy a Premiere in March, 2011, and TiVo Executive service allowed me to purchase the Lifetime service. I was NOT allowed to transfer it from my old Tivo, but I was able to sell that unit so it was a decent deal.
2) On May 19th, 2011, Tivo revised their Payment Plans policy to allow TiVo Lifetime service to be purchased on "retail" units for a $499 price-tag.
3) I've been using the Premiere XL for just over a year now and it's a reliable unit, with all the usual TiVo...
The box itself is great, pity the Comcast on Demand doesn't work which may have stopped me getting it if I had known but it's their customer service that really would stop me ever considering one of their products again.
The first unit I had was an out-of-box failure, BBY did their best & replaced it as soon as they could but it wasn't the greatest first experience.
The second unit worked great until I was in the middle of the England US world cup game and it decided enough was enough & stopped working. 4 pizzas, lots of beer & 8 guys all looking at a green screen explaining that there has been a major fault detected with the unit.
So I phone Tivo - the first guy was obviously just following the script but I was told I had to pay to return their faulty product (policy on their website) & they would not ship me a return unit until they had it & then it would ship 5 to 7 business days - when you do not have a functioning TV & it's because their $300 box...
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
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