This is the seminar handout of our vendor independent seminar "VoIP - Chances, Changes, Challenges".
The seminar for decision makers and sales experts discusses the chances and challenges of voice integration into IP-based networks ("Voice over IP", „Internet Telephony“) from a fully independent view.
WHY it is important to you:
• Because you want to integrate voice into your data network • because you need to know the applications and challenges of Voice over IP solutions • because you want to prevent from possible problems and risks as a result of the new technology
Introduction Basic Concept - Advantages / Disadvantages of VoIP - Comparison ISDN / VoIP – Arguments - Issues and Concerns
Chances Voice over IP (End Devices, Gateways, Features, Messaging, Collaboration, – Fax over IP – Video over IP (Video Conferencing, Video Surveillance)
Return on Investment Target customers – Costs to consider – Potential Savings - Improved Productivity
Challenges Standards – Complexity of Solutions - Communication and Integration – Redundancy – Security – Services - Quality – Performance – Dependencies – Exceptions
Lessons learned List of lessons learned during previous voice over IP projects.
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