Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

Dealing with People You Can't Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

Assholes: A Field Guide: How to Deal with Difficult People At Home or at Work

A Survival Guide for Working With Bad Bosses: Dealing With Bullies, Idiots, Back-stabbers, And Other Managers from Hell

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts

The Schmuck in My Office: How to Deal Effectively with Difficult People at Work

Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work

People Can't Drive You Crazy If You Don't Give Them the Keys

Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life