XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible Deskphones Include Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba (Mono, Basic Bundle)
Product Description
XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible Deskphones Include Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba (Mono, Basic Bundle)
- Bundle: Includes four essential items; two XS 820 mono headsets; Y-training splitter cord (#27019-03); telephone interface Inteli Cord
- Enhanced training and monitoring: Ideal for supervisors; team leads; managers to improve onboarding; deliver real-time coaching; monitor customer interactions; provide feedback during live calls
- Dual audio functionality for collaboration: Allows both users to hear the caller simultaneously; with a live/mute button ensuring seamless transitions for training and real-time interaction; boost team productivity in any business environment
- Perfect for call centers and business: Designed for use in call centers; remote work setups; office environments; this bundle ensures high-quality communication; clear audio; efficient collaboration for VoIP; digital; analog phones
- Wide compatibility with top brands: Compatible with major telephone systems including Avaya Vantage Series (K155, K165); Allworx; Cisco; Digium; Mitel; Nortel; Norstar; Polycom; Toshiba; Yealink; Zultys; supports phones with RJ-9/RJ22 headset ports; contact us to confirm compatibility for other models
This headset training bundle comes with a "Y-Training Splitter Cord" #27019-03 and Ergonomic Telephone Interface cable that connects the two XS 820 Mono headsets to a single phone to perform agent training, supervisory, coaching, multi-users on one call.
Note: The Telephone Interface cable is configurable to work with many business telephones including Analog, Digital, IP and VoIP phones.
Bundle includes:
Item A- 2 XS 820 Mono Headsets
Item B- Plantronics Telephone Interface cable
Item C- Plantronics Supervisory Splitter Y-cord
Mitel Compatible Phones
SuperSet 4000 Series models:Â 4015, 4025, 4125, 4150
IP Phone models: 5000, 5010, 5020, 5040, 5055, 5140, 5201, 5205, 5207, 5210, 5212, 5215, 5220, 5224, 5230, 5235, 5240, 5250, 5312, 5324, 5330, 5340, 5360, 5540, 5550
Compatible NEC Phones
Elite Series, and Mark II Series. (Models: DTP-8D, DTP-16, DTP-16D, DTP-32D, DTU-8D, DTU-16, DTU-32, DTU-32D)
DTerm IP, DTerm i-Series, DTerm Series E, DTP, DTR, DTH, DTU, DTL
DSX Series, ETJ Series, ETZ Series and Aspire
Toshiba Compatible Phones
DK: D4000 ACD Console
DK: DKT 2010, DKT 2020
Perception: DKT 1010, 1020 SD
Other Toshiba models: Requires RJ-9 modular headset jack for compatibility
Shoretel Compatible Phones
Shoretel IP230, IP265, IP565
Shoretel IP480, IP530, IP655
Other Shoretel models: Requires RJ-9 headset jack
Cisco Compatible Phones
7900 Series Cisco (7940's, 7960's, 7965, etc)
6900 Series - 6921, 6941, 6945, 6961
8900 Series 8811, 8841, 8845, 8851, 8861, 8865
8900 Series - 8941, 8945, 8961
9900 series -9951, 9971
Other Cisco models: Require RJ-9 headset jack port
Nortel Compatible Phones
Nortel and Norstar, phones with RJ9/RJ22 Headset Port
