1. Our cartridges go through a rigorous quality control procedure, which includes a thorough cleaning of printhead nozzles, testing of electrical circuitry, and a final print test.
2. All our cartridges come with 1-year shelf life or 1-year defect free warranty. We test every cartridge thoroughly before it is shipped from our warehouse.
3. We guarantee the item you purchase is in the condition described above, or you may return it for refund.
4. Any discrepancies or defects must be reported to us within 180 days of receipt of the item.
5. Defective items can be returned for full refund and postage or replaced for free.
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
Please also note that certain items cannot be imported, these include Alcohol, Animals, Batteries, Flammable Materials, Currency, Food, Furs, Chemicals, Explosives, Medications, Plants, Seeds, Supplements, Pressurized Cans, Tactical Equipment, Vitamins, Weaponry and Weaponry Accessories. In these cases, the item and information is displayed for reference purposes only. If you are not sure if we are permitted to bring an item, please send us an e-mail with a link to the item to confirm.
Please also ensure that you are ordering the correct item for your particular application as returns to the USA are costly. Product reviews are also provided for most of our items, which can give you a good idea for possible things to look out for and the quality of the item. By clicking Add to Cart, you are confirming that the item is correct and you accept the conditions listed here.