Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
| Country | USA |
| Brand | BALLANTINE GROUP |
| Manufacturer | Ballantine Books |
| Binding | Paperback |
| ItemPartNumber | 0449907961_used |
| Color | Multicolor |
| ReleaseDate | 1992-07-21 |
| UnitCount | 1 |
| EANs | 9780449907962 |