The tools are plastic, poorly made and did not work well.
No instructions were included with the product and even though the ad says you can watch repair videos on the company website, their are no 3rd gen iPod videos on the site. Referring customers to YouTube for instructional videos made by other people on how to use your products is unacceptable.
After removing the old screen and comparing it to the new one, I realized the new screen's connector was not the same. There was no chance it would work, so I had to put the old screen back on. That doesn't really matter though, because while attempting the repair, the cheap plastic tool caught the corner of the LCD screen and cracked it. Now I have to replace both parts.
I contacted the company and was told the product does not fit 3rd gen, 8gb iPods. Maybe that should be in the ad somewhere! No offer to replace the part with the correct one and certainly no...
The bottom 1/5 of the screen/digitizer did not work. Amazon accepted the return and refunded my money quickly which is the reason for 3 stars instead of 1 or 2. It was probably just a bad screen and a new order might get me a working screen, but this is the second screen that I ordered from Amazon (first from Zeetron) that did not work. The first screen, which was from a different vendor, did not work at all. I'm a little nervous about ordering another one. My iPod Touch does work with the cracked screen, even after pulling it out and putting it back in twice already, but I'm not sure if it will last if I keep doing this because of the defective new screens that I am getting from different vendors on Amazon.
I received the product in really good conditions, packed very carefully and complete. It is a product of great quality, but the prying tool are not so god quality, both of them broke up trying to open the iPod. the screwdriver were sturdy enough to finish the work.
Well regarding the digitizer, is working really well and is very responsive my only concern is that looks like (i guess), the digitizer doesn't cove the totality of the glass (it looks like some edges don't cover the whole glass)
But as i stated before, is a good product for the price and with patience you can change it by yourself, there's lots of tutorial videos on YouTube showing you how to do it.
I'll update my review if necessary.
The authorised South African distributor of this product is under no obligation to honour the manufacture's guarantees/warranties or to provide after-sales service.
Please note that this item is imported from the USA, and is designed to be used in the USA. In addition, if the unit is powered it will come with a US plug and an adapter/transformer may be required. Please click here for more information on power requirements, or check with us if you are unsure or need any assistance!
Please also note that certain items cannot be imported, these include Alcohol, Animals, Batteries, Flammable Materials, Currency, Food, Furs, Chemicals, Explosives, Medications, Plants, Seeds, Supplements, Pressurized Cans, Tactical Equipment, Vitamins, Weaponry and Weaponry Accessories. In these cases, the item and information is displayed for reference purposes only. If you are not sure if we are permitted to bring an item, please send us an e-mail with a link to the item to confirm.
Please also ensure that you are ordering the correct item for your particular application as returns to the USA are costly. Product reviews are also provided for most of our items, which can give you a good idea for possible things to look out for and the quality of the item. By clicking Add to Cart, you are confirming that the item is correct and you accept the conditions listed here.