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Please take time to read the following FAQ

Importitall, a sister store to NGR Computers - is an import store for difficult to find items. With NGR Computers being established in 2003, we are experts in ecommerce and logistics and are one of South Africa's leading online stores - partnering and running promotions with a number of corporate busineses, including Standard Bank Valuechoices, Diners, Absa, Edgars and Bluebean. NGR Computers therefore established Importitall - to cater for any imports from the USA, large and small. If there is an item from abroad you are looking for which is not listed on our website, please feel free to send us a link to the item and we will quote you accordingly. All items listed on our website are sourced from the USA, and information displayed is updated in realtime from USA stores.

New! Personal Shopper Service (Ordering from USA stores on your behalf)

1. Origin of stock and Product Queries
2. Delivery Times

Delivery times and costs are stated on the relevant product pages. For security reasons, we DO NOT have a collection option - all orders need to be shipped.

All orders are delivered subject to availability, and NO STOCK is kept on our premesis. Once your order is confirmed and paid for we source the item for you, and as the majority of goods come from the USA, most items are delivered in approximately 10 - 20 working days. A delivery estimate is provided for most items in stock on our product pages. This delivery estimate is provided for indication purposes only and is based on our previous order experience.

We will never cause any delay to the shipment of your order, and have a team dedicated to keep things moving quickly and we will always keep you up to date on your order status. Customs amounts to our biggest delays, and although some shipments clear before the goods have even landed in SA, the majority take up to 3 business days and a very very small percentage are stopped for Customs inspections which can take up to 15 working days. In these cases we do push to clear the consignment ASAP and will keep you updated via e-mail.

3. Payment Options
4. Returns
5. Warranties
6. Cancellations
7. Banned Imports
8. Why are some items so cheap
9. Why are some items so expensive
10. I need my item quicker than your quoted delivery time
11. I need something not listed on your site
12. Contact Details