Combine strength with sensitivity to get more of what you want.
Ever notice the way assertive people can be honest and forthright -- and still respect the feelings of others? Their skills and style earn them respect and cooperation at every level. This program will show you how to handle your communication challenges with confidence, openness, and competence.
Program Highlights: * A self-test to determine how assertive you are now * Roadblocks to assertiveness * Picking and planning your battles * The most effective way to ask for what you want -- and get it * Assertive confrontation: how to deal with issues instead of emotions
Most Helpful Customer Reviews
I highly recommend this to anyone who has problems with conflict resolution at work. I am a technical person, and tend to shy away from conflict of any kind. This material is about how to stand your ground without being a jerk. It has helped me tremendously both personally and professionally.
I rated this a 4 star because I just finished listening to this and was impressed with the ideas and the manner it was presented. I may come back and change my rating if I find I am able to really put this to work. I think of past situations that this might have helped turn out better, so I will have to see if I can really use it in my future.
Really worth . you will find true values in the purchase
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