Dissent in Organizations (Key Themes in Organizational Communication)

Through the use of case studies, first-person accounts, current examples, conceptual models, and scholarly findings this work offers a comprehensive treatment of organizational dissent. Readers will find a sensible balance between theoretical considerations and practical applications.

Theoretical considerations include:

• how dissent fits within classical and contemporary organizational communication approaches
• dissent's relationship to, yet distinctiveness from, related organizational concepts like conflict, resistance, and voice
• explanations for why employees express dissent and how they make sense of it
• the relationship between organizational dissent and ethics

Practical applications encompass:

• recommendations for employees expressing dissent and managers responding to it
• consideration of the range of events that trigger dissent
• strategies employees use to express dissent and tools organizations can apply to solicit it effectively
• the unique challenges and benefits associated with expressing dissent to management

The book's specific focus and engaged voice provide students, scholars, and practitioners with a deeper understanding of dissent as an important aspect of workplace communication.